Flagship British retailer John Lewis is starting a massive ERP rollout on Oracle as part of an ongoing business transformation project.
John Lewis has picked Oracle over SAP and unnamed “other” candidates in a four-year project to modernise its inventory and customer systems.
John Lewis told The Reg it’s currently in the design phase of the Oracle project and has yet to select the servers that its new system will run on.
John Lewis CIO Paul Coby exclusively told The Register a single system would help the retailer compete with rivals on the high street and online.
Oracle will help give John Lewis a “single view” of its customer across store, web, mobile and call centre, he said.
“Being absolutely in control of your inventory and flexibility across all channels is something you need,” Coby said.
“In terms of the scale of our ambition and growing the business and in terms of being able to move more quickly, now is the time you want to modernise those core systems,” Coby said.
“You can get so far with legacy: in many respects legacy is a great thing – you have paid for it and the bugs have been removed – but the business is changing.”
The Oracle ERP update is part of a “substantial infrastructure investment”.
That includes a new website commerce engine last year – ATG, bought by Oracle in November 2010. Also, John Lewis in the last two years replaced an ageing 1990s EPOS system at its 40 stores across the country.
This article has been extracted from http://www.theregister.co.uk, please click on this link to read the article in full http://www.theregister.co.uk/2014/02/28/john_lewis_goes_oracle/
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