The Caravan Club is in the process of moving to a private cloud after outsourcing parts of its IT to T-Systems to support ambitious plans to broaden its business into news areas of the travel and leisure industry.
The club, which has 360,000 members – totalling about one million people including families – has leisure sites across the UK and offers insurance and other travel services.
The organisation currently runs its IT from a single room in its office and a small space in a warehouse. But it is moving to dedicated servers in T-Systems’ datacentres.
“Everything was run from that room and a few servers in a warehouse, and all IT was in-house,” said Caravan Club IT head Simon Hill.
The club has 39 permanent IT staff and uses about 20 contractors. It has 1,500 staff using IT in sites across the country.
The project started when the lease on the warehouse ran out and Hill faced fitting all the servers into a single room. This challenge, coupled with The Caravan Club’s plan to expand into more areas of the travel and leisure sector, drove Hill to look at the outsourcing opportunities.
“The leadership wanted to become more agile and get into new markets. I needed to support this, but we did not have the resources needed to go to the next level,” he said.
Because of limited space and expected business expansion, Hill went to market to see what hosted services were available. “All we could see was technology as a constraint, so we looked at various hosting and as-a-service offerings,” said Hill.
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