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GlobalCollect Introduces Business Intelligence Solution to Optimize Payments for Merchants

1/04/2014 by


GlobalCollect, the world’s most knowledgeable payment service provider, today announcedElevate Data Services, a comprehensive Business Intelligence solution designed specifically for online payments and chargebacks. Elevate was conceived in response to the unique need for insights expressed by GlobalCollect’s clients, and developed in close cooperation with GlobalCollect’s Customer Advisory Board (GCAB), which includes many leading international eCommerce companies. With Elevate, GlobalCollect merchants can now apply advanced data analytics and visualization to their unstructured payments data, transforming it into a rich source of strategic insights that help optimize their online business and drive sales.

As global online commerce continues to expand and emerging economies in Asia, Latin America and Africa increasingly join the global online marketplace, international eCommerce companies are booming. However, with each additional market comes additional complexity, from local payment preferences and currencies, to new fraud environments. In order to effectively manage this complexity and take maximum advantage of opportunities for growth, merchants need to cut through the clutter of raw payment data and find the patterns, trends and issues that need their attention most. With Elevate, they now have a comprehensive and sophisticated tool that organizes unstructured data into targeted dashboards and lets them interact with the data in order to find exactly those insights that will help them to make the decisions that accelerate the growth of their business.

Elevate combines GlobalCollect’s payments knowledge with strategic guidance from leading international eCommerce companies and the industry-leading data visualization platform by Tableau Software*, to create a payments intelligence solution consisting of highly interactive management dashboards that answer real business questions. Centered around 5 key performance areas, these dashboards reveal the types of payments performance insights that let merchants quickly and easily identify trends and patterns, opportunities for optimization, and issues that need immediate attention.

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