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CIO Turns to Data Analytics to Hunt Down VDI Ghost

30/05/2014 by

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CIO — A few years ago, Seattle Children’s Hospital embraced virtual desktop infrastructure (VDI) in a big way. Not long after, an elusive “ghost in the machine” began causing major headaches for the IT organisation, says CIO Wes Wright.

“We started experiencing poor performance between 8 and 10 in the morning,” Wright says, noting that it was never at exactly the same time and didn’t necessarily happen every day. “I set up teams several different times to try to figure out what was going on, but we couldn’t find it.”

The 107-year-old institution serves as the pediatric referral center for Washington, Alaska, Montana and Idaho. Its 40-member strong IT organisation supports more than 100 applications for more than 8,500 users across 25 different physical locations, including the nine research centers that make up the Seattle Children’s Hospital Research Institute.

Many of the institution’s workers, particularly nurses and clinicians, are mobile; they move from station to station throughout the day. Before adopting VDI, that meant logging onto a device at every new location.

“Before VDI, it took about two-and-a-half minutes to log into a machine that was up and spinning,” Wright says.

This article has been extracted from http://www.cio.com, please click on this link to read the article in full http://www.cio.com/article/753383/CIO_Turns_to_Data_Analytics_to_Hunt_Down_VDI_Ghost_

Montash is a multi-award winning, global IT recruitment firm. Specialising in permanent and contract positions across mid-senior appointments which cover a wide range of industry sectors and IT functions, including:

ERP, BI & Data, Information Security, IT Architecture & Strategy, Scientific Technologies, Demand IT and Business Engagement, Digital and E-commerce, Infrastructure and Service Delivery, Project and Programme Delivery.

With offices based in London, Montash has completed assignments in over 30 countries and has appointed technical professionals from board level to senior and mid-management in permanent and contract roles.

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