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7-Eleven Australia taps Wipro for major SAP deal

16/06/2014 by

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The Australian arm of convenience chain 7-Eleven has engaged multinational outsourcer Wipro to overhaul its technology, using SAP.

A statement from Wipro said that the work is “one of the first implementations of the SAP for Retail solution portfolio on the SAP HANA platform across Asia Pacific and Japan”.

Michael Peck, CIO at 7-Eleven, said: “One of these projects is the implementation of new infrastructure so we can flex our development environments on demand to support multiple business initiatives. In addition, we are upgrading our current IT environment to run the latest versions of SAP software.”

Wipro stated that 7-Eleven will undergo an “organisation-wide retail process re-engineering” that will allow the retailer to “launch new merchandise categories, improve the efficiency of existing merchandise categories, initiate real-time targeted promotions and easily on-board new processes during mergers and acquisitions”.

Manoj Nagpaul, Wipro’s chief sales and operations officer for APJ, said: “7-Eleven is the leader in its category, and this engagement will enable it to deliver a superior end-customer experience with every interaction and enhance customer loyalty.”

The global consulting firm stated that the reforms would set the basis for 7-Eleven to execute “predictive customer analytics” in the future to “forecast and manage the retailer’s future business requirements”.

Peck said that 7-Eleven and Wipro’s relationship has been ongoing since November 2012.

“We are pleased to be working with Wipro on this project, which we anticipate will deliver positive outcomes for our franchisees and customers.”

7-Eleven is an international brand with more than 600 stores in Australia, racking up about $3.4 billion in annual sales. The company said that it opens “approximately six stores per day somewhere in the world”.

This article has been extracted from http://www.crn.com.au, please click on this link to read the article in full http://www.crn.com.au/News/388223,7-eleven-australia-taps-wipro-for-major-sap-deal.aspx

Montash is a multi-award winning, global IT recruitment firm. Specialising in permanent and contract positions across mid-senior appointments which cover a wide range of industry sectors and IT functions, including:

ERP, BI & Data, Information Security, IT Architecture & Strategy, Scientific Technologies, Demand IT and Business Engagement, Digital and E-commerce, Infrastructure and Service Delivery, Project and Programme Delivery.

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