BTFS is an up and coming player in the facilities management market. Launched in-house by their parent company BT, BTFS manages the group’s expanding estate. At the heart of BTFS’ culture and success is their people team. HR Director Hilary Savage-Martin shares how, with the help of data consultancy Trovus, BTFS are using their people data to develop and maintain a happy culture and empowered workforce.
“Something that is always on my agenda is getting the balance of what’s right for the business and what’s right for our people”, says Hilary. “If it swings one way more than the other then we need to reset the dial. We need to get the balance right of meeting our business objectives, and providing a great culture for our people to work and grow in”.
Hilary recognises the importance of data when running a successful people strategy. “Our people strategy is to get, grow and keep the best people for BTFS, and we can only do that with really robust data to help us. The right data will help us to plan for the future and to set our strategic direction”.
This article has been extracted from http://www.realwire.com, please click on this link to read the article in full http://www.realwire.com/releases/BTFS-uses-data-analytics-to-empower-the-workforce-drive-people-performance
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