Connecting to LinkedIn...

W1siziisijiwmtuvmdqvmtuvmdgvntqvmzgvnzi1l01ptlrbu0hfqkxpr19vtljftkrfukvex0lnqudfx3jlc2l6zwrfyw5kx3jlbmrlcmvklmpwzyjdlfsiccisinrodw1iiiwimtkymhgxmjuwiyjdxq

Blog

Microsoft Readies Dynamics CRM 2015 for Release

17/09/2014 by

W1siziisijiwmtqvmtavmjgvmtuvmtqvmtevnjuwl2zpbguixsxbinailcj0ahvtyiisijywmhg0mdbcdtawm2uixv0

Microsoft is gearing up for the release of the next major update to its customer relationship management (CRM) platform, Dynamics CRM 2015, the company announced today.

The revamped CRM software, along with enhancements to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing services, is scheduled to ship during the fourth quarter of 2014. New features are aimed at exposing more of the marketing aspects of running a business to sales professionals and improving interoperability with the company's own ecosystem of productivity software and services.

Features include a new drag-and-drop email editor with predefined templates. For experts at HTML and CSS, an advanced editor mode helps marketers craft customized email communications. An updated Campaign Management Console supports A/B testing and embedded cross-campaign offers.

Key to Dynamics CRM 2015's goal of getting salespeople and marketers on the same page is a new Sales Collaboration panel. According to documentation from Microsoft, the interface gives sales teams "visibility into the campaign activities and can control communications targeting their customers as well as setup and receive alerts based on their interactions.

"B2B marketers can capitalize on the product's improved lead scoring—plus the ability to leverage multiple lead scoring models—and Webinar integration. Integrated social listening capabilities provide sales organizations with sentiment analysis and insights on consumers' attitudes toward their brands.

The software's new social listening features stem from Microsoft's acquisition of Netbreeze in March. Bob Stutz, corporate vice president of Microsoft Dynamics CRM, said in a March 19 statement that the Swiss company's "technology is unique in the way it combines modern methods from natural language processing (NLP), data mining and semantic text analysis to support 28 different writing systems. ...  This is a huge benefit over competing solutions that translate to a common language then analyze sentiment from there."

This article has been extracted from http://www.eweek.com/, please click on this link to read the article in full http://www.eweek.com/enterprise-apps/microsoft-readies-dynamics-crm-2015-for-release.html

Montash is a multi-award winning, global technology recruitment firm. Specialising in permanent and contract positions across mid-senior appointments which cover a wide range of industry sectors and IT functions, including:

ERP, BI & Data, Information Security, IT Architecture & Strategy, Energy Technologies, Demand IT and Business Engagement, Digital and E-commerce, Infrastructure and Service Delivery, Project and Programme Delivery.

With offices based in London, Montash has completed assignments in over 30 countries and has appointed technical professionals from board level to senior and mid-management in permanent and contract roles.

comments powered by Disqus

Social Stream

Latest News

W1siziisijiwmtcvmdqvmjqvmtqvmzqvmzuvnjg3l3nodxr0zxjzdg9ja182mdq2otc5nziuanbnil0swyjwiiwidgh1bwiilcizodb4mtawiyjdxq

What Does A Snap Election Mean For Recruitment?

2017-04-25 08:00:00 +0100

On Tuesday 18th April, Prime Minister Theresa May called a snap general election for 8th June, taking the nation by surprise. Rather than waiting until 2020, voters will now be casting their ballots in a matter of weeks. The hope for the government is that a Tory victory give the prime minister a strong mandate in parliament as Brexit negotiations begin. This sudden decision has been embraced by many in the recruitment industry due to the anticipated st...

W1siziisijiwmtcvmdqvmtkvmtuvndivntgvnjcyl3nodxr0zxjzdg9ja18xmja3mdi1ndcuanbnil0swyjwiiwidgh1bwiilcizodb4mtawiyjdxq

Evolve or Die: The Importance of Being Agile

2017-04-19 18:00:00 +0100

In the high-speed world of IT, agility is essential if you want to stay on top. Over the last 20 years, Montash Managing Director Roy Dungworth has experienced many changes in the industry. But two things never change - the need for business agility and the importance of people. Roy shares his insights after two decades in the industry. The pace of the IT industry increases every year. The way people buy or consume information today is having an enormou...