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Using Salesforce.com Platform, Software Makers Build Apps for Wearable Devices

4/09/2014 by

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Salesforce.com Inc. says that Wear, its platform for building business apps for smart glasses and other wearable devices, is drawing attention from software makers. In the nearly three months since the platform’s debut, seven companies have used the software to build health care, facial recognition, field service and other apps, said Daniel Debow, Salesforce.com’s senior vice president of emerging technologies, in an interview Wednesday.

The news comes as companies continue to weigh the business benefits of using wearable devices in primarily “deskless” environments such as factory floors, operating rooms or on the road during service calls. Adoption has been hampered by privacy concerns, uncertainty about business cases, and the lack of apps to run on the devices. Consumer adoption has been hampered too, primarily by the lack of interest in current devices, but that may change if Apple Inc. unveils a smart watch at its September 9 event.ClickSoftware Technologies Ltd.CKSW +0.24%, Alpine Metrics LLC, APX-Labs LLC, 2lemetry Inc., Brivo Labs, Etherios Inc. and FacialNetwork Inc. said they have used Wear’s reference apps to build their own software. FacialNetwork built a HospitalityID app that enables smart glass-wearing customer service staff to identify access preferences of guests in a hotel. Alpine Metric’s Intelligent Forecasting app enables salespeople to access customer data and other trends on their wearable devices.

ClickSoftware’s ShiftExpert app lets service workers clock in and out, and enter location status by speaking into a smart watch on their wrist, said Mike Karlskind, vice president of product marketing at ClickSoftware. He said the ability for workers to relay such information to their superiors while driving (and without pulling over to enter the details via a smartphone or tablet) could help companies become more efficient. It will also enable technical service workers to continue working in open machinery without “changing their posture,” while getting critical information to managers faster.

This article has been extracted from http://blogs.wsj.com/, please click on this link to read the article in full http://blogs.wsj.com/cio/2014/09/04/using-salesforce-com-platform-software-makers-build-apps-for-wearable-devices/

Montash is a multi-award winning, global technology recruitment firm. Specialising in permanent and contract positions across mid-senior appointments which cover a wide range of industry sectors and IT functions, including:

ERP, BI & Data, Information Security, IT Architecture & Strategy, Energy Technologies, Demand IT and Business Engagement, Digital and E-commerce, Infrastructure and Service Delivery, Project and Programme Delivery.

With offices based in London, Montash has completed assignments in over 30 countries and has appointed technical professionals from board level to senior and mid-management in permanent and contract roles.

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