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Warburtons spots and patches SAP ERP glitches quicker with Panaya testing tool

30/01/2015 by

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The popular bread baker hopes to upgrade its SAP environment from EHP 2 to 7

The bakers’ prcoess team needs to test its Citrix-deployed SAP ECC 6.0 on enhancement package 2 environment, including financial accounting, human resources, payroll, sales and distribution and warehouse management, to avoid dreaded down time. 

Before installing Panaya, Warburton’s IT only had time to test and patch mission critical applications in a cycle. Unlike most firms, ‘mission critical’ in the bakers’ case did not include payroll or customer orders, but simply the systems ‘that make and deliver bread’, business systems manager, Simon Green admitted.

A test cycle in a typical patching plan previously lasted four weeks. But since using Panaya to test for any glitches prior to a patching cycle, the team has been able to target potential problems and has reduced the reparation to three weeks.  

For example, Warbuton’s process team have more time to test and patch systems ranging from controlling bread pallet load order and delivery to a customer like Tesco, to telesales authorisation.

Further, it can do this on a day-to-day basis, rather than three times a year, Green added.

Individual employees have reported an 80 percent reduction in their workload during the patch cycle, Green said.

This article has been extracted from http://www.computerworlduk.com, please click on this link to read the article in full http://www.computerworlduk.com/news/it-business/3596136/warburtons-spots-and-patches-sap-erp-glitches-quicker-with-panaya-testing-tool/

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