Connecting to LinkedIn...

W1siziisijiwmtuvmdqvmtuvmdgvntqvmzgvnzi1l01ptlrbu0hfqkxpr19vtljftkrfukvex0lnqudfx3jlc2l6zwrfyw5kx3jlbmrlcmvklmpwzyjdlfsiccisinrodw1iiiwimtkymhgxmjuwiyjdxq

Blog

Capgemini helps Domino’s streamline online ordering for franchisees

6/05/2015 by Sharon Shahzad

W1siziisijiwmtuvmduvmdyvmtqvmjyvmzavmtu2l21vymlszwfwcervbwlub3nfmc5wbmcixsxbinailcj0ahvtyiisijywmhg0mdbcdtawm2uixv0

Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, today announced that it has implemented a new equipment and supply online ordering system for Domino’s Pizza franchisees. The new system is built on the NetSuite SuiteCommerce platform and enables Domino’s network of over 1,000 independent franchisees in North America to easily order equipment and supplies online. The cloud-based platform is integrated with Domino’s franchisee support organisation, bringing efficiency to the franchisee ordering process by streamlining operations for producing its made-to-order fresh pizzas and other items.

Capgemini helped Domino’s replace its existing equipment and supply order management system with NetSuite SuiteCommerce. NetSuite is a provider of cloud-based financials/ERP and omnichannel commerce software suites. The new online system, which went live in December 2014, streamlines the equipment and supply ordering process for franchisees through self-service payment and shipment tracking.

Capgemini also integrated the system with Domino’s North America enterprise resource planning and warehouse management systems. The integration is intended to aid operations and further enhance the ordering experience by providing Domino’s customer service representatives with the data visibility they need to improve the accuracy and efficiency of phone orders, as well as their ability to assist with online inquiries.  The system helps franchisees significantly reduce the time required to order supplies—from weeks to hours, or even minutes.

“As a leading global retailer in online transactions, we are well known for using innovative technologies to enhance our customer experience, but what we do for our franchisees is equally important,” said Kevin Vasconi, Domino’s Pizza executive vice president and CIO. “With the help of Capgemini, we are significantly improving the efficiency, availability and functionality of our franchisee ordering system, ultimately providing an improved experience for our franchise partners and a platform for Domino’s to drive future growth opportunities.”

This article has been extracted from http://www.retailtimes.co.uk, please click on this link to read the article in full http://www.retailtimes.co.uk/capgemini-helps-dominos-streamline-online-ordering-for-franchisees/

Montash is a multi-award winning global technology recruitment business. Specialising in permanent and contract positions across mid-senior appointments across a wide range of industry sectors and IT functions, including:

ERP Recruitment, BI & Data Recruitment, Information Security Recruitment, IT Architecture & Strategy Recruitment , Energy Technology Recruitment, Demand IT and Business Engagement Recruitment, Digital and E-commerce Recruitment, Leadership Talent, Infrastructure and Service Delivery Recruitment, Project and Programme Delivery Recruitment.

Montash is headquartered in Old Street, London, in the heart of the technology hub. Montash has completed assignments in over 30 countries and has appointed technical professionals from board level to senior and mid management in permanent and contract roles.

comments powered by Disqus

Social Stream

Latest News

W1siziisijiwmtcvmdkvmjkvmdgvmtmvmjkvmjgyl1vudgl0bgvkigrlc2lnbiaomjuplmpwzyjdlfsiccisinrodw1iiiwimzgwedewmcmixv0

Are PSLs a Blocker or an Enabler?

2017-10-02 11:00:00 +0100

The use of a Preferred Supplier List (PSL) was intended to support and strengthen relationships and performance between organisations and their third party suppliers. As the technical landscape continues to evolve at rapid rate recruitment and demand for new skills becomes more intense. Are PSLs still the solution or an obstacle to sourcing the right talent? The traditional PSL A dedicated list of partners intended to guarantee quality and availability ...

W1siziisijiwmtcvmdkvmjevmdgvndmvmduvmtmxl1vudgl0bgvkigrlc2lnbiaomjmplmpwzyjdlfsiccisinrodw1iiiwimzgwedewmcmixv0

Why do we punish the victims of hacking?

2017-09-21 09:00:00 +0100

Hacks occur every 39 seconds, with 95% of them targeting governments, retailers and the tech industry. If the hackers are caught, they'll face prison time under the Computer Misuse Act. More often than not, the businesses who are victims of those attacks expose themselves to punishment of their own. The laws that determine the duty of protection owed to businesses and their customers is both vague and broad, making them question just how much protection...