Connecting to LinkedIn...

W1siziisijiwmtuvmdqvmtuvmdgvntqvmzgvnzi1l01ptlrbu0hfqkxpr19vtljftkrfukvex0lnqudfx3jlc2l6zwrfyw5kx3jlbmrlcmvklmpwzyjdlfsiccisinrodw1iiiwimtkymhgxmjuwiyjdxq

Blog

Salesforce to gain cloud-commerce software via Demandware deal

17/06/2016 by Sharon Shahzad

W1siziisijiwmtyvmdyvmtcvmdkvmtgvntkvntmwl0nsb3vkignvbw1lcmnllmpwzyjdlfsiccisinrodw1iiiwinjawedqwmfx1mdazzsjdxq

About Us

Montash is a multi-award winning global technology recruitment business. Specialising in permanent and contract positions across mid-senior appointments across a wide range of industry sectors and IT functions, including:

ERP Recruitment, BI & Data Recruitment, Information Security Recruitment, Enterprise Architecture & Strategy Recruitment , Energy Technology Recruitment, Demand IT and Business Engagement Recruitment, Digital and E-commerce Recruitment, Leadership Talent, Infrastructure and Service Delivery Recruitment, Project and Programme Delivery Recruitment.

Montash is headquartered in Old Street, London, in the heart of the technology hub. Montash has completed assignments in over 30 countries and has appointed technical professionals from board level to senior and mid management in permanent and contract roles.

It has been revealed that Salesforce is to add cloud-commerce software to its suite of tools thanks to the new acquisition of Demandware. With the retail industry becoming increasingly competitive, and those not using digital operations getting left behind, Salesforce could soon be on hand to help.

It was at Demandware’s XChange conference earlier in the year that Chief Executive Tom Ebling said that retailers failing to meet customer demand would lose out. Now, it has been revealed that globally renowned customer relationship management (CRM) solution provider Salesforce is to acquire Demandware for a reported $2.8 billion. The transaction should be completed by mid-2017, with Salesforce Chief Executive Marc Benioff saying: “With Demandware, Salesforce will be well-positioned to deliver the future of commerce as part of our Customer Success Platform, and create yet another billion-dollar cloud.”

Retail has been largely left behind in the digital age, but high street companies are now trying to catch up with the likes of Uber, Airbnb and Amazon, who have used the digital world to their advantage. By acquiring Demandware, Salesforce will be able to provide the benefits of the company’s solution to its own clients. These include Demandware’s point-of-sale system and e-commerce platform. These will be used to bolster Salesforce’s current offerings and plug the current e-commerce gap.

Planet Retail Head of Global Retail Technology Practice Miya Knights suggested that the acquisition of Demandware could result in great organisational change for Salesforce. “The acquisition could maybe help explain, and justify, the price hikes Salesforce imposed on customers late last month [May 2016], turning it from a CRM company to a transactional one, with e-commerce, point-of-sale, and ERP [enterprise resource planning] components,” she said. Knights also said that though Salesforce would also be gaining Demandware’s customers, the move would plug a gap in its portfolio. “It should be a good strategic move if it aims beyond just acquiring the Demandware customer base. The two vendors have complementary roadmaps. So I’m sure Salesforce will be looking to exploits this opportunity to develop a more competitive product and services portfolio.”

The past year has seen a rising urgency for retailers to collaborate if they are to properly understand and serve their customers. Already, trends have been spotted with retailers sharing consumer data and working together to boost customer services quality. The relationship between Salesforce and Demandware may drive this too, with merchants and retail brands needing to work more closely with one another.

 

 

 

 

comments powered by Disqus

Social Stream

Latest News

W1siziisijiwmtcvmdevmtcvmtavmzcvmzevmjq2l0nsb3vkighlywx0agnhcmuuanbnil0swyjwiiwidgh1bwiilcizodb4mtawiyjdxq

Cloud computing making its mark in healthcare

2017-01-17 10:00:00 +0000

The cloud computing sector has grown quickly, and businesses in various sectors have been quick to take advantage of its many benefits to improve services. One such market is the healthcare industry, which has been able to improve diagnosing and enhance treatment methodologies as a result of new technologies over the past decade. Cloud technology is helping one area in particular – the healthcare of people living in remote locations who would not ordina...

W1siziisijiwmtcvmdevmtyvmdkvntivmdgvotu5l0nhcmvlci5qcgcixsxbinailcj0ahvtyiisijm4mhgxmdajil1d

What are your career resolutions for 2017?

2017-01-16 09:00:00 +0000

The new year is traditionally a time to make resolutions for personal growth, but how about for your career? Setting goals is important because they provide a map for your career, helping you to organise your time, effort and resources on getting where you want to be. On a broader scale, having obtainable objectives can increase your job satisfaction, boost your self-esteem and improve your overall wellbeing. So, let’s take a look at the resolutions tha...