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IT Support Specialist (Jamf Pro - Mac)

  • Location

    Berlin, Germany

  • Sector:

    Information Technology

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Ryan Wade

  • Contact email:

    ryanw@montash.com

  • Salary high:

    0

  • Salary low:

    0

  • Job ref:

    J5902593_1601892011

  • Published:

    23 days ago

  • Duration:

    2 months

  • Expiry date:

    2020-10-19

  • Startdate:

    ASAP

Freelance Contract

Position: IT Support Specialist (Jamf Pro - Mac)

Start Date: ASAP

Location: Berlin

Duration: 2 months (extension possible)

Your Current Profile:

  • Experience using Jamf Pro to configure and automate IT administration tasks for macOS, iOS devices
  • You will be supporting with General IT Support tasks specifically in Mac systems
  • Respond to requests for technical assistance over the phone or via a ticketing system
  • Identify and escalate situations requiring urgent attention
  • Resolve issues through the ticketing system on first touch whenever possible
  • Excellent problem solving, communication and interpersonal skills along with patience
  • Strong attention to detail and ability to multi-task is preferred
  • Fluent in English

For more info contact RyanW@Montash.de