Freelance Contract
Position: IT Support Specialist (Jamf Pro - Mac)
Start Date: ASAP
Location: Berlin
Duration: 2 months (extension possible)
Your Current Profile:
- Experience using Jamf Pro to configure and automate IT administration tasks for macOS, iOS devices
- You will be supporting with General IT Support tasks specifically in Mac systems
- Respond to requests for technical assistance over the phone or via a ticketing system
- Identify and escalate situations requiring urgent attention
- Resolve issues through the ticketing system on first touch whenever possible
- Excellent problem solving, communication and interpersonal skills along with patience
- Strong attention to detail and ability to multi-task is preferred
- Fluent in English
For more info contact RyanW@Montash.de
