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Microsoft Dynamics 365 CRM Business Analyst

  • Location

    City of London, London

  • Sector:

    Microsoft Dynamics , ERP & CRM, Dynamics CRM

  • Job type:


  • Salary:

    £450 - £550 per day

  • Contact:

    James Doidge

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    almost 2 years ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:


MS Dynamics 365 CRM Business Analyst urgently required for a leading fragrance brand in central London, supporting a large scale CRM Transformation programme, implementing the Customer Service and Sales modules.

Initially a 6 month contract but highly likely to be extended.

Experience Required:

  • 5+ years Business Analysis experience
  • Strong requirement gathering skills
  • Strong business process mapping experience
  • Agile/Scrum experience is essential
  • Microsoft Dynamics CRM systems experience is required.
  • Create and improve processes, templates, and best practices related to the business analysis function
  • Able to manage senior stakeholders and work collaboratively
  • Previous D365 Sales & Customer Service experience beneficial

Personal Specification:

  • Excellent communication skills; written, verbal and facilitation
  • Good interpersonal skills, able to build long-term relationships with new and existing clients and partners
  • Highly organised including ability to organise own and others to achieve deadlines
  • Great attention to detail with accuracy

To apply, please send your cv to