MS Dynamics 365 CRM Business Analyst urgently required for a leading fragrance brand in central London, supporting a large scale CRM Transformation programme, implementing the Customer Service and Sales modules.
Initially a 6 month contract but highly likely to be extended.
- 5+ years Business Analysis experience
- Strong requirement gathering skills
- Strong business process mapping experience
- Agile/Scrum experience is essential
- Microsoft Dynamics CRM systems experience is required.
- Create and improve processes, templates, and best practices related to the business analysis function
- Able to manage senior stakeholders and work collaboratively
- Previous D365 Sales & Customer Service experience beneficial
- Excellent communication skills; written, verbal and facilitation
- Good interpersonal skills, able to build long-term relationships with new and existing clients and partners
- Highly organised including ability to organise own and others to achieve deadlines
- Great attention to detail with accuracy
To apply, please send your cv to firstname.lastname@example.org.