Connecting to LinkedIn...

2nd Line Support - Romford - Financial Services - up to 30k Bas

Job Title: 2nd Line Support - Romford - Financial Services - up to 30k Bas
Contract Type: Permanent
Location: Romford, Essex
Industry:
Salary: £25000 - £32000 per annum + benefits
Start Date: ASAP
REF: MR1874DSS
Contact Name: Martin Rennison
Contact Email: martinr@montash.com
Job Published: 11 months ago

Job Description

Montash are the exclusive partner for this piece of recruitment at a growing financial organization. They are looking to hire a 2nd Line IT support Analyst as part of thier continual service improvement and commitment to a strong IT Support Team, we have a requirement to appoint an IT Support Analyst to contribute to the day to day running of the support function.

You will play a key role in working collaboratively with the team to keep IT procedures and best practise up to date and identify areas for improvement.

You will also be accountable for 2nd line operations support and maintenance in relation to Desktops, Laptops, Mobile, Tablets, Printers and peripherals.

As a Technical Support Analyst, you will be required to understand the technical environment implemented in order to be able to correctly assist and advise stakeholders.

You will have an exceptional eye for detail and be highly detail oriented; you should fully understand the scrutiny and compliance required within a growing financial services company.

The successful candidate will be someone who is enthusiastic, driven, professional, willing to learn, has the confidence to act quickly and efficiently, will remain calm under pressure. Be very comfortable working to strict deadlines and managing multiple concurrent streams.

Shift Pattern: 7:45 - 16:15, 10:30 19:00

Experience and Skills Required

  • Working with an IT Helpdesk with SLAs for IT service delivery to an organisation with over 500 users.
  • Working within an ITIL framework
  • Experience of providing IT support to remote workers via phone and remotely.
  • User account management with Active Directory and Microsoft Exchange 2010.
  • Building, deploying and the support of desktop computer and applications including Windows 7, 8 and Office 2010.
  • Windows 7,8
  • Office 2007/2010/2013
  • Active Directory
  • Microsoft Exchange Basic Administration
  • TCP IP (DHCP, DNS)
  • Installation and movement of IT equipment

Social Stream

Latest News

W1siziisijiwmtyvmtivmdyvmdkvmjcvmtavnze4l2nsb3vkihrly2hub2xvz3kgc2vydmljzxmuanbnil0swyjwiiwidgh1bwiilcizodb4mtawiyjdxq

AI continues to infiltrate cloud computing se...

2016-12-06 09:00:00 +0000

With Google and Microsoft both already working on artificial intelligence (AI) software for their cloud services, it has been revealed that Amazon is now to join the battle. The internet giant is to prioritise developing AI for Amazon Web Services (AWS), the division that sells data storage and computing to IT professionals around the world. AWS is currently the fastest-growing division for Amazon, with the past year having seen sales soar by 60 per cen...

W1siziisijiwmtyvmtivmduvmtqvmdavmjivmzm1l0jpzybeyxrhlmpwzyjdlfsiccisinrodw1iiiwimzgwedewmcmixv0

Big data analytics – governed data discovery ...

2016-12-05 13:00:00 +0000

Big data analytics has matured as a business process during 2016 with most enterprises now recognising the critical importance of actively mining big data for insights. These insights will inform decision-making and ensure they remain competitive in an increasingly complex landscape that is constantly in flux. One prediction that will certainly come to fruition in the coming years is “more data”. The world’s storage systems are set to hold more than 17....