Connecting to LinkedIn...

2nd Line Support - Romford - Financial Services - up to 30k Bas

Job Title: 2nd Line Support - Romford - Financial Services - up to 30k Bas
Contract Type: Permanent
Location: Romford, Essex
Salary: £25000 - £32000 per annum + benefits
Start Date: ASAP
Contact Name: Martin Rennison
Contact Email:
Job Published: 9 months ago

Job Description

Montash are the exclusive partner for this piece of recruitment at a growing financial organization. They are looking to hire a 2nd Line IT support Analyst as part of thier continual service improvement and commitment to a strong IT Support Team, we have a requirement to appoint an IT Support Analyst to contribute to the day to day running of the support function.

You will play a key role in working collaboratively with the team to keep IT procedures and best practise up to date and identify areas for improvement.

You will also be accountable for 2nd line operations support and maintenance in relation to Desktops, Laptops, Mobile, Tablets, Printers and peripherals.

As a Technical Support Analyst, you will be required to understand the technical environment implemented in order to be able to correctly assist and advise stakeholders.

You will have an exceptional eye for detail and be highly detail oriented; you should fully understand the scrutiny and compliance required within a growing financial services company.

The successful candidate will be someone who is enthusiastic, driven, professional, willing to learn, has the confidence to act quickly and efficiently, will remain calm under pressure. Be very comfortable working to strict deadlines and managing multiple concurrent streams.

Shift Pattern: 7:45 - 16:15, 10:30 19:00

Experience and Skills Required

  • Working with an IT Helpdesk with SLAs for IT service delivery to an organisation with over 500 users.
  • Working within an ITIL framework
  • Experience of providing IT support to remote workers via phone and remotely.
  • User account management with Active Directory and Microsoft Exchange 2010.
  • Building, deploying and the support of desktop computer and applications including Windows 7, 8 and Office 2010.
  • Windows 7,8
  • Office 2007/2010/2013
  • Active Directory
  • Microsoft Exchange Basic Administration
  • Installation and movement of IT equipment

Social Stream

Latest News


Virgin Atlantic adopts Salesforce to promote ...

2016-10-26 10:00:00 +0100

Salesforce, one of the global leaders in Customer Relationship Management (CRM) tools, is used by thousands of companies around the world. Now, Virgin Atlantic Airlines has said that not only do the solutions provide an effective modern tool for business, but they can also be used to promote community culture. Speaking about the benefits that his firm has seen, Virgin Atlantic Head of Global Sales Effectiveness Spencer Collins said that the solution pro...


SAP announces partnership with STC

2016-10-25 10:00:00 +0100

One of the world’s leading providers of enterprise resource planning (ERP) solutions, SAP, has revealed that it is partnering with STC Advanced Solutions to offer both private and public sector organisations more empowerment. The two firms will be working alongside one another to provide cloud-based subscription services to firms of all sizes. This will help to deliver better information communication technology (ICT) across the Kingdom of Saudi Arabia....