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Avaya Project Manager

  • Location

    Luton, Bedfordshire

  • Sector:

    Infrastructure & Service Delivery

  • Job type:

    Contract

  • Salary:

    £500 - £520 per annum

  • Contact:

    Amy Harris

  • Contact email:

    amyh@montash.com

  • Salary high:

    520

  • Salary low:

    500

  • Job ref:

    apm0405187_1525442133

  • Published:

    7 months ago

  • Duration:

    2 - 3 months +

  • Expiry date:

    2018-05-11

  • Startdate:

    ASAP

  • Consultant:

    #

Montash have been engaged by a leading travel client to source a Network Change Technical PM for an initial contract until early July. There is a strong possibility of extension. The role is based in Luton but will involve some travel to Swansea and Stockport.

The role is to work on a major project to oversee the replacement of TUI's network/ Voice and Contact provider. The solution is based on Avaya. The replacement infrastructure sees a complete replacement of voice and contact centre technologies (new versions, new connections and upgrades).

Skills:

Relevant experience in a similar multi site contact centre solutions implementation

AVAYA deployment experience

Excellent migration planning experience

Stakeholder management to a high level

Proven track record of multiple supplier negotiations (outgoing and incoming)

Able to work across all levels

Self starter - not someone who follows process to the letter and waits for process to flow - someone who drives/chases

Real strategist with vision able to make good, rational decisions

Desirable:

International / offshore experience

ITIL or similar process experience