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Back-Office User Support Analyst

  • Location

    City of London, London

  • Sector:

    BI, Big Data & Analytics

  • Job type:

    Contract

  • Salary:

    £300 - £375 per day + negotiable

  • Contact:

    Adam Smallwood

  • Contact email:

    adams@montash.com

  • Salary high:

    375

  • Salary low:

    300

  • Job ref:

    BOSA0501

  • Published:

    over 3 years ago

  • Duration:

    6 Months

  • Expiry date:

    2015-09-20

  • Startdate:

    ASAP

Back-Office User Support Analyst

 

Montash have been engaged by a Global Investment Bank to source an experienced Back-Office Support Analyst to provide application support and maintenance of Tier 1 applications.

The Back-Office User Support Analyst will have the following responsibilities:

  • Support GUI and server-based processing
  • Answer user queries, monitor applications and coordinate incident resolutions
  • Provide on-call support for a range of systems overnight/at weekends on a rotational basis

 

Skills and Requirements

  • Strong SQL knowledge
  • Basic UNIX commands
  • Experience with Middle-Office issues
  • Very strong communication skills with both IT and the business
  • Experience of business-critical systems, development, support and testing
  • Finance background
  • Knowledge of Murex 3.1 and incident management systems

 

This is an urgent requirement for a Back-Office User Support Analyst to join a Global Investment Bank, please submit your CV for a confidential conversation.

Key Skills: Back Office / Middle Office / Support / Murex / Finance / Banking / Incident Management / SQL / UNIX