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Back-Office User Support Analyst

Job Title: Back-Office User Support Analyst
Contract Type: Contract
Location: City of London, London
Salary: £300 - £375 per day + negotiable
Start Date: ASAP
Duration: 6 Months
Contact Name: Adam Smallwood
Contact Email:
Job Published: almost 2 years ago

Job Description

Back-Office User Support Analyst


Montash have been engaged by a Global Investment Bank to source an experienced Back-Office Support Analyst to provide application support and maintenance of Tier 1 applications.

The Back-Office User Support Analyst will have the following responsibilities:

  • Support GUI and server-based processing
  • Answer user queries, monitor applications and coordinate incident resolutions
  • Provide on-call support for a range of systems overnight/at weekends on a rotational basis


Skills and Requirements

  • Strong SQL knowledge
  • Basic UNIX commands
  • Experience with Middle-Office issues
  • Very strong communication skills with both IT and the business
  • Experience of business-critical systems, development, support and testing
  • Finance background
  • Knowledge of Murex 3.1 and incident management systems


This is an urgent requirement for a Back-Office User Support Analyst to join a Global Investment Bank, please submit your CV for a confidential conversation.

Key Skills: Back Office / Middle Office / Support / Murex / Finance / Banking / Incident Management / SQL / UNIX

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