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Business Analyst

  • Location

    Bedfordshire, Bedfordshire

  • Sector:

    ERP & CRM

  • Job type:

    Contract

  • Salary:

    £400 - £450 per day

  • Contact:

    Amy Harris

  • Contact email:

    amyh@montash.com

  • Salary high:

    450

  • Salary low:

    400

  • Job ref:

    bsa-040416

  • Published:

    almost 2 years ago

  • Duration:

    3 months

  • Expiry date:

    2017-02-15

  • Startdate:

    18th - 25th April

  • Consultant:

    #

Montash have been engaged by a global client based in Bedfordshire to source a Business Analyst with solid experience in customer data and CRM, to complete an end to end review of the way they are currently communicating with their customers.

They are looking for a Business Analyst with past experience in CRM ideally within a retail environment.

You will be looking at the way data is taken from their customer database or marketing database, and analysing how this is passed on to their contact centres/other business areas. This data will include customer feedback, and the way that customers chose to be contacted (phone, email, text ect)

Required skills

- Minimum of 3- 4 years as a BA

-Experience in customer data

-Experience in CRM

-Travel Industry or Retail experience desirable but not essential.

data / business analyst / customer data / crm / travel / retail / workflows