Montash have been engaged by a client in Reading to source a Business Platform Architect to own the definition, governance and roadmap for the "Digital Enablement" of their customer focused areas.
You will be an expert in the evolution of an external Customer Digital environment and it's underlying systems. As part of this you will understand the enterprise as a whole and the business capabilities that are enabled by creating a more digital focused journey for the customer.
You will be the overall end to end solution owner of the applications, systems and platform that make up the Digital Development and environment for Customers. You will also manage the technical relationship with suppliers.
The business platform architect will work across multiple programmes and projects to ensure that business change is delivered efficiently, delivering the technology initiatives successfully. You will have had extensive omni channel and contact centre experience.
- Technology Strategy and roadmap
-Governance & Design Authority/Architecture Impact Assessments/Principals, policies, standards and patterns to be identified, defined communicated and managed
-Technical Ownership- expert for the evolution of systems and platforms within the digital Customer area. You will understand the business, operational and technical context for the commercial and customer areas.
-Leadership - Lead and collaborate with other architects, understand industry best practice and engage with strategic partners
-Significant experience as a Technical, Product, Solution Architect or System Design Authority
-Strong knowledge of Architecture methodologies, ideally TOGAF
-Platform Architecture for Digital
-Practical experience of defining technology domain road maps
-Experience with working with 3rd party partners
architect / business process architect / TOGAF / digital platform architect / digital / customer enablement / contact centre / TOGAF / customer digital / omni channel / solution architect / enterprise architect / governance / design authority