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Citrix Infrastructure Manager

Job Title: Citrix Infrastructure Manager
Contract Type: Permanent
Location: Brentwood, Essex
Industry:
Salary: £55000 - £65000 per annum
REF: J6028
Contact Name: Richard Saava
Contact Email: richards@montash.com
Job Published: 9 months ago

Job Description

Senior Infrastructure Engineer:

Brentwood, Essex

Up to 65k per annum

Job Purpose:

Provide 2nd/3rd Line Citrix Infrastructure Support to the business. Develop, plan and implement the Citrix Infrastructure, capable of supporting remote access and VDI solutions. Implement changes to the IT infrastructure through change control.

Job Responsibilities:

  • Establish and build Citrix expertise, designing and implementing a platform suitable to support 1200 VDI user base
  • Implementation of changes based on change control around the business requirements.
  • Perform daily, weekly and monthly checks in line with IT operating procedures.
  • Ensure all IT service requests are responded to and resolved within the agreed SLA including resolution of escalated support issues.
  • Ensure all IT service requests are logged and processed in line with the IT operating procedures.
  • Identify reoccurring issues or tasks that can be automated or resolved without IT intervention.
  • Develop and support implementation of Netscaler load balancing solution
  • Provide expertise to tune and resolve performance issues on Bank applications published with Citrix

Qualifications/Certifications:

  • Citrix Certified Expert or higher Citrix certification

Experience:

  • Supporting, maintain and troubleshooting Citrix infrastructures including identifying performance issues.
  • Supporting and deploying XenApp 6.5 and above, including high availability
  • Building, deploying and the support of a virtualised desktop infrastructure
  • Working within change management processes.
  • Supporting complex Active Directory implementation with multiple sites and forests.

Technical

  • Windows Server 2008.2012
    XenApp, provisioning services, virtualisation
  • Active Directory
  • Netsclaer
  • Virtualization using VMware ESXi 5 and above
  • Symantec Backup Exec

Interpersonal:

  • Adaptable & Flexible
  • Excellent verbal and written communication skills
  • Ability to work as part of a team
  • Prioritisation skills to ensure planned, routine and responsive work is completed within deadlines.
  • Enthusiastic "can do" attitude
  • Accuracy & Attention to detail
  • Professional, well presented
  • Establishes effective working relationships at all levels
  • Customer focused approach
  • Good awareness of own strengths, weaknesses, and future aspirations
  • Problem solving skills
  • Self-starter

Additional Information:

  • Permanent/37.5 hour week.
  • Able to commute reliably to office base in Brentwood.
  • Able to work extended hours on occasions when required.
  • Must have clean or near clean driving licence.
  • Able to travel to client offices throughout UK including Glasgow, Dorking, Wisbech, West Mailing, Hounslow, and Commercial First sites in Skipton.

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