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CRM Business Analyst - Salesforce

Job Title: CRM Business Analyst - Salesforce
Contract Type: Contract
Location: Finland,
Industry:
Salary: €80 - €100 per hour + negotiable
Start Date: ASAP
Duration: 3 Months
REF: CBAS
Contact Name: Clara Grace Moretti-Greene
Contact Email: claram@montash.com
Job Published: 9 months ago

Job Description

CRM Business Analyst - Salesforce

Location: Espoo, Finland

Rate: €80-€100 per hour (negotiable)

Contract Length: 3 Months.

Looking to source and secure a CRM Business Analyst who has strong experience of salesforce to work within a Global Engineering organisation.

Job Purpose

To drive and support the creation of a detailed business case and benefits tracking model for CRM, a large scale systems implementation programme within Engineering business.

The individual will be working alongside the Business Case Lead to collect detailed and complex data for the programme, creating models that use this data to provide a detailed view of cost and benefit, and presenting this data in a clean and relevant way to senior stakeholders. You will be gathering requirements across the business so need to have extremely strong knowledge in Salesforce. The individual will be required to build and sustain a model to track the benefits across the programme.

Main Accountabilities

Working with key stakeholders to collect complex data around our initial baseline performance levels, post-implementation performance levels and expected financial implications.

Use best-practice business case and benefits tracking techniques to model this complex data, presenting the forecasted cost, expected benefits and realised benefits of the programme.

Must come from a strong CRM Salesforce background

Key words

CRM / Business Analyst / Business Case / Leadership / Reports / Data Requirements / Gathering / Documenting / Complex / Case / excel / Finance / Forecasting cost / Salesforce / sales force / Engineer /

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