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CRM Manager

Job Title: CRM Manager
Contract Type: Contract
Location: Luton, Bedfordshire
Industry:
Salary: £400 - £440 per day
Start Date: ASAP
Duration: 6 Month (EXT)
REF: CRM01_1489587873
Contact Name: Alex Woodrow
Contact Email: alexw@montash.com
Job Published: 3 months ago

Job Description

What we are looking for:

In a nutshell, the client is looking for someone who has developed and produced CRM campaigns at a strategic level - email, push notifications, mutli-channel, social media campaigns and the strategy around this. Developing multi-channel CRM campaigns to build relationships with customers other than via email.

  • Proven record in in developing and managing a digital product roadmap and product lifecycle management
  • Strong ideation skills (e.g. design thinking)
  • Good technical understanding, able to produce production level user stories with an eye for detail
  • Background in Business Analysis would be ideal
  • Exceptional customer focus, including internal customers
  • Good communication and networking skills. Able to work effectively guiding, advising, influencing whilst also managing the expectations of stakeholders and leaders at all levels of business
  • Experience of working in a complex, multi geography, multi-cultural environment
  • Experience working using agile methodologies in product development
  • Strong understanding of relevant digital technologies, with the ability to harness their potential to drive customer and business value
  • Able to maintain strong customer focus while balancing business requirements and goals
  • Able to analyse and communicate technical concepts to create practical solutions and influence decisions
  • Strong personal impact and the ability to inspire confidence and positive action
  • Strong communications and influencing skills
  • Work will require travel - including some overseas travel (primarily the Netherlands).

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