Connecting to LinkedIn...

Connecting to LinkedIn...

W1siziisijiwmtqvmdkvmzavmtavndevmzevmzkxl3n0b2nrx3bob3rvx2pvynnfynv0dg9ux29ux2tlewjvyxjkxzgwmdu4mtgxlmpwzyjdlfsiccisinrodw1iiiwimtkymhgxmjuwiyjdxq

CRM Solution Architect

Job Title: CRM Solution Architect
Contract Type: Contract
Location: Luton, Bedfordshire
Industry:
Salary: £650 - £750 per day
Start Date: ASAP
Duration: 6 Months
REF: CRMSA
Contact Name: Clara Grace Moretti-Greene
Contact Email: claram@montash.com
Job Published: about 1 year ago

Job Description

CRM Solution Architect - IMMEDIATE REQUIREMENT

Day Rate: £650-£750

Contract Length: 6 Months

Location: Luton

Montash is currently looking for a CRM Solution Architect.

The successful candidate needs to be a senior-level and have relevant IT architecture experience in context of enterprise CRM implementations and ideally multi-channel contact centre environments

  • At least 7 years' experience of working within large-scale, complex change programmes, across customer-facing industries
  • At least 7 years' experience of end-to-end IT lifecycle delivery, ideally in context of enterprise-level COTS/SaaS, cloud-based CRM and contact centre application implementations
  • At least 7 years' experience in the architectural mapping and evaluation of IT system landscapes and ecosystems, from a cost, risk and delivery feasibility perspective
  • Proven ability to translate functional and non-functional (e.g. performance, security, service management) specifications into robust high-level and detailed solution designs

Technical Skills Needed:

  • Reasonable understanding of infrastructure and ITIL-aligned service management concepts
  • Sound technical understanding of multi-channel contact centre operations and associated channels
  • Knowledge of SAP CRM products and SAP HANA data integration principles would be a significant advantage
  • Sound technical understanding of CRM systems, especially basic case management and workflow concepts

Key Words:

SAP / CRM solution architect / CRM / cloud / SaaS / enterprise architect / Omni-channel / Multichannel / Stakeholder management / MS / Excel / Visio / Contact Centre

Social Stream

Latest News

W1siziisijiwmtyvmtivmdcvmtavmdyvndkvntg0l0vudgvychjpc2ugcmvzb3vyy2ugcgxhbm5pbmcgy29wes5qcgcixsxbinailcj0ahvtyiisijm4mhgxmdajil1d

Infor launches new mobile solution

2016-12-07 09:00:00 +0000

Infor, one of the global leaders in enterprise resource planning (ERP) software, has revealed that it is launching a new mobile solution. The company, which has focused on developing specialised business applications for a variety of industries, unveiled Infor Mobility for Field Service (MFS). The solution is a comprehensive mobility application that can streamline operations for employees working in the field. To ensure that field technicians are provi...

W1siziisijiwmtyvmtivmdyvmdkvmjcvmtavnze4l2nsb3vkihrly2hub2xvz3kgc2vydmljzxmuanbnil0swyjwiiwidgh1bwiilcizodb4mtawiyjdxq

AI continues to infiltrate cloud computing se...

2016-12-06 09:00:00 +0000

With Google and Microsoft both already working on artificial intelligence (AI) software for their cloud services, it has been revealed that Amazon is now to join the battle. The internet giant is to prioritise developing AI for Amazon Web Services (AWS), the division that sells data storage and computing to IT professionals around the world. AWS is currently the fastest-growing division for Amazon, with the past year having seen sales soar by 60 per cen...