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eSolutions eCommerce Support - 6 Months - London

  • Location

    London, England

  • Sector:

    Information Technology

  • Job type:


  • Salary:

    £400 - £440 per day

  • Contact:

    Ashley Andrews

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:

    SCS - 1245852_1517567436

  • Published:

    over 1 year ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:


eSolutions eCommerce Support - 6 Months - London

Montash have been engaged by a global investment bank, who require a eSolutions eCommerce Support for a 6-month contract based in London.

The APS eSolutions group (Application Production Support Electronic Markets) is a global team providing services directly to the global FX, Rates, Credit, Commodities, Cash management, Primary Syndicate & eCommerce businesses within the Global Markets.

Main Accountabilities

  • Provides first level support for internal clients and second level for external clients
  • Monitors application state and input/output data correctness throughout the day, hand-over with follow the sun support teams
  • Communicates with internal users and management over incidents and post-mortems
  • Diagnoses issues: establishes their root case
  • Liaises with upstream and downstream systems support teams as appropriate
  • Contributes to capacity management of in-scope applications: proactively tracks trends in application behaviour, and alerts Application Production and Development teams of any potential risks in the future
  • Liaises with the IT development teams to ensure enhancements and bug fixes are prioritised, and completed as appropriate

Key Skills

  • Excellent and knowledge of :
    • Any of FX, Rates, Commodities, Syndicate trading
    • Structured/Derivatives products - pricing, risk
    • SQL Skills
  • Good working knowledge of :
    • SQL Server, Oracle
    • Python scripting
    • TCP
  • Basic knowledge of :
    • Windows, UNIX
    • BMC software (BladeLogic, Middleware and transaction management)
    • Digitec
    • Market Data mechanisms
    • Network
    • Distributed systems
    • TCP/IP, TIBCO RV, TIBCO Business Works, MQ, Java, C#/.NET, HTTP

If you are available for a new contract position, please get in touch with me on 0207 014 0239 or email me on