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Front Office Support Analyst

  • Location

    London, England

  • Sector:

    Information Technology

  • Job type:

    Contract

  • Salary:

    £400 - £430 per day

  • Contact:

    Roddy Coltart

  • Contact email:

    roddyc@montash.com

  • Salary high:

    430

  • Salary low:

    400

  • Job ref:

    J14316_1540221439

  • Published:

    about 2 months ago

  • Duration:

    6 Months

  • Expiry date:

    2018-10-23

  • Startdate:

    ASAP

  • Consultant:

    #

Front Office Support Analyst. A Front Office Support Analyst is required by one of Montash's clients, who are a top tier investment bank, in London on an initial six month contract.

The key focus is to provide BAU production support issues/user enquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.

The Front Office Support Analyst's role will encompass:

  • Incident and Problem Management
  • Application Monitoring and follow up
  • Knowledge Management and Documentation
  • Continuous Service Level improvement
  • Maintenance and enhancements
  • Project and specific tasks

The Front Office Support Analyst will have the following skillset:

  • Candidates must have relevant experience in a similar role, the majority of which should have been gained within Front Office Trading.
  • Experienced in providing support as part of a team, and have practical understanding of the criticality of trading applications.
  • The role focuses specifically on Rates products, Rates knowledge would be appreciated.
  • High motivation to learn a huge and complex environment
  • Self-starter

If you are a good fit please apply immediately.