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Infrastructure/Netwrok Operations Engineer

  • Location

    Brentwood, Essex

  • Sector:

    Demand IT & Business Engagement

  • Job type:

    Permanent

  • Salary:

    £40000 - £45000 per annum

  • Contact:

    Mitchell Forbes

  • Contact email:

    mitchellf@montash.com

  • Salary high:

    45000

  • Salary low:

    40000

  • Job ref:

    IE1

  • Published:

    almost 2 years ago

  • Expiry date:

    2016-11-10

  • Startdate:

    ASAP

Montash have been engaged by a leading UK bank in order to secure a Network Operations Engineer/Infrastructure Engineer. Salary - £40-45k.

An opportunity to be part of a brand Network Operations Center that will support a vast array of the Banks critical systems and process outside of core hours.

Engineers will be:

- technically sound with a broad wintel skills and have NOC like experience .be able to fix 1st and 2nd line wintel issues.

- Comfortable in investigating, diagnostics and fixing but be familiar with when and how to invoke callout and escalation.

- Posses the ability to action basic network tasks, and able to liaise with all outsourced partners and vendors.

Responsibilities will include:

- 1st and 2nd line Troubleshooting, investigationa nd system support

- Key system monitoring and lert management

- proactive checking of system capability, storage usage and log sysytem files/alerts

- Critical tasks and batch job monitoring and remidiation

- Incident, Callout and escaltion facilitation

- Incident ownership and management

- Machine builds and VDI image tasks - SCCM application/updates, deployments and tasks

- Ticket and call reviews/management

- Hardware deployment, change and maintenance

- System software and update patching and update task management, WSUS porgramme running

- Process and change execution

- Delivery of tasks in wider technology areas such as Deskside, Cyber, Security and Application Support

- Reporting, MI production and daily/weekly log completion

Working with a newly formed NOC that's key deliverables include the monitoring of key production systems and process on an extended hours basis

  • Support organization and IT teams
  • Experience supporting rapidly growing 650 user bases.
  • Working within a maturing fast paced ITIL framework
  • Experience of system monitoring and proving 1st/2nd line support for key systems,
  • User account management with Active Directory and Microsoft Exchange
  • Building, deploying and the support of deskside systems
  • Experience of SCCM and central application deployment
  • Experience managing third party engineers and vendors
  • Administration of Cisco Call Manager phones, phone profiles and end users (desirable).
  • Basic Cisco network skills, investigate and troubleshoot (desirable)
  • Visual Basic script and power shell script creation (desirable).

If you feel this is an opportunity you would like to seize, give em a shout on mitchellf@montash.com/0207 0140231.