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IT Application Support Analyst

  • Location

    London, England

  • Sector:

    Information Technology

  • Job type:


  • Salary:

    £400 - £401 per day

  • Contact:

    Roddy Coltart

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    9 months ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


  • Consultant:


IT Application Support Analyst required. An IT Application Support Analyst is required by one of Montash's clients, who are a leading investment bank, based in London on a six month contract.

IT Application Support Analyst will support the global commodities in house platform, critical for front-to-back functionality including pricing, risk management, market data sharing, p&l reporting, settlements, physical scheduling, trade confirmations and regulatory reporting.

The IT Application Support Analyst's key daily tasks include:

  • Proactively monitoring the system
  • Configuring the system
  • Analysing and resolving production support technical and functional issues
  • Fielding questions from all traders, marketers, risk managers, and middle office and keeping them informed of system issues and changes affecting them
  • Logging incidents
  • Advising the core development team of necessary bug fixes and enhancements
  • Participating in the first-line support rota, which includes an early shift for resolving overnight batch issues and an on-call system for overnight and weekend support
  • Release management

The IT Application Support Analyst will have the following skills and experience:

  • Strong problem-solving
  • Communication skills
  • Ability to pick up diverse product and process knowledge is critical - you will engage directly with many different teams within the bank including trading, sales, middle office, back office, confirmations, market risk and accounting

Functional skills

  • An experience of 2 or 3 years of support of a booking system (Murex, Sophis, Calypso) is required
  • Front to back process
  • Knowledge on commodities/PNL/Pricing is a plus

Technical skills

  • Intermediate level relational database and SQL skills are required
  • Good knowledge of script languages (Powershell) and Windows environment

If you are a good fit please apply immediately.