Connecting to LinkedIn...

Connecting to LinkedIn...

W1siziisijiwmtqvmdkvmzavmtavndevmzevmzkxl3n0b2nrx3bob3rvx2pvynnfynv0dg9ux29ux2tlewjvyxjkxzgwmdu4mtgxlmpwzyjdlfsiccisinrodw1iiiwimtkymhgxmjuwiyjdxq

IT Procurement Service Delivery Manager

Job Title: IT Procurement Service Delivery Manager
Contract Type: Permanent
Location: Barcelona, Barcelona
Industry:
Salary: €60000 - €66000 per annum + Package
Start Date: ASAP
REF: SDMZIB
Contact Name: Amreen Makhtar
Contact Email: amreenm@montash.com
Job Published: over 1 year ago

Job Description

Montash is currently seeking a Service Delivery Manager for a Large Insurance Organisation. The ideal candidate will have extensive experience of service delivery, ongoing application maintenance and the delivery strategy for a defined portfolio of business applications in the procurement area. The role will be responsible for all service delivery as the single point of contact for a specific business segment, function and application portfolio managing relationships with internal and or external vendors of the organisation. Experience of Procurment Applications is ESSENTIAL.

The role requires an individual with experience of SAP, Oracle or ERP procurement modules such as SAP MM or SAP Ariba. This role however will be very high level and will include a large amount of business engagement.

The right candidate will have the following skillset:

  • Experience with the application development and maintenance delivery of respective applications according to service level agreements.
  • ERP, ORACLE OR SAP experience with procurement modules such as SAP MM or SAP Ariba.
  • Experience Ensures compliance with IT service management governance, standards and polices (Zurich Risk Policies, Blue Book and others as appropriate)
  • Maintains a business-oriented IT service catalogue for their applications, including link to business processes, service levels and request management for IT services
  • Monitors critical application governance and reports on service level performance, generating improvement actions where necessary
  • Responsible for ensuring that every critical application has a technology roadmap, to maintain related hardware and software and reduce operational risk from out-of-support infrastructure in collaboration with architecture and ITI.
  • responsible for managing customer satisfaction and service improvement programs, as well as escalation and complaint management
  • Spanish & English Language Skills are requried.

The role is a new position within the organisation and thus the post holder will have the opportunity to shape and develop the role from the outset and the opportunity to work in a genuinely fast paced environment for a global organisation. The role will primarily be based in Barcelona and comes with an impressive base salary and benefits.

Social Stream

Latest News

W1siziisijiwmtyvmtivmdcvmtavmdyvndkvntg0l0vudgvychjpc2ugcmvzb3vyy2ugcgxhbm5pbmcgy29wes5qcgcixsxbinailcj0ahvtyiisijm4mhgxmdajil1d

Infor launches new mobile solution

2016-12-07 09:00:00 +0000

Infor, one of the global leaders in enterprise resource planning (ERP) software, has revealed that it is launching a new mobile solution. The company, which has focused on developing specialised business applications for a variety of industries, unveiled Infor Mobility for Field Service (MFS). The solution is a comprehensive mobility application that can streamline operations for employees working in the field. To ensure that field technicians are provi...

W1siziisijiwmtyvmtivmdyvmdkvmjcvmtavnze4l2nsb3vkihrly2hub2xvz3kgc2vydmljzxmuanbnil0swyjwiiwidgh1bwiilcizodb4mtawiyjdxq

AI continues to infiltrate cloud computing se...

2016-12-06 09:00:00 +0000

With Google and Microsoft both already working on artificial intelligence (AI) software for their cloud services, it has been revealed that Amazon is now to join the battle. The internet giant is to prioritise developing AI for Amazon Web Services (AWS), the division that sells data storage and computing to IT professionals around the world. AWS is currently the fastest-growing division for Amazon, with the past year having seen sales soar by 60 per cen...