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Junior Windows Support Engineer

  • Location

    Amsterdam, North Holland

  • Sector:

    Infrastructure & Service Delivery

  • Job type:

    Contract

  • Salary:

    €20 - €25 per hour

  • Contact:

    Samuel Dinnadge

  • Contact email:

    samueld@montash.com

  • Salary high:

    25

  • Salary low:

    20

  • Job ref:

    JunWinEng

  • Published:

    about 2 years ago

  • Duration:

    12 months

  • Expiry date:

    2017-02-01

  • Startdate:

    ASAP

Montash have been retained by our global retail client in order to secure a Junior Windows Support Engineer in the Netherlands.

Location: Hilversum

Your responsibilities will include:

  • Ongoing field support of the IT infrastructure and Point of Sale (POS) Application systems within over 700 retail stores worldwide.
  • Contributing support of the Nike digital Enablement systems, including working with retail teams to incorporate the systems with a geographic Retail teams.
  • Working in a fast-paced environment to increase efficiency within the company, technologies varying from traditional desk infrastructure such as Windows workstations as well retail-specific infrastructure such as payment terminals, mobile devices, ticket printers and kiosks.

In addition to those general role responsibilities, you'll need some specific experience and have some specific accountability, including:

  • Experience with PC hardware and Operation Systems (Windows)
  • Experience with Apple hardware (Mobile & Mac devices) & Operating Systems (iOS and OSX)
  • Experience with digital signage including touchscreens technology will be a plus
  • Able to use remote management tools (For example: Bomgar, MobileIron)
  • Ability to triage, troubleshoot and fix problems and incidents - using vendor and third-party tools and technical support where required. Includes experience providing desk side and remote support as required via ticketing system
  • 1+ years' experience in IT, business or a related field
  • Prefer experience in a Retail environment

They are looking to bring someone to the team who

  • Possess excellent communication skills
  • Is passionate for new and upcoming technologies
  • Is able to drive and has their own, as there is field work involved.

English is required. Another language is an advantage, such as French.