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NOC Team Leader

  • Location

    Brentwood, Essex

  • Sector:

    Information Technology

  • Job type:

    Permanent

  • Salary:

    £45000 - £50000 per annum + benefits

  • Contact:

    Bonnie Chuong

  • Contact email:

    bonniec@montash.com

  • Salary high:

    50000

  • Salary low:

    45000

  • Job ref:

    NOCTL

  • Published:

    about 2 years ago

  • Expiry date:

    2017-02-15

  • Startdate:

    ASAP

Job Title: NOC Team Leader
Location: Brentwood

Montash has been retained by a financial services to source for a NOC Team Leader who will be supporting the Bank's critical systems and process outside of their core hours and leading their current NOC Team.

Their current shift hours are:

  • Tuesday to Saturday

Night 23:00-07:30

  • Sunday to Thursday

Late 15:30-00:00

This may change in January dependent on the business' needs.

Main Responsibilities:

  • 1st & 2nd line Troubleshooting , investigation and system support
  • Key system monitoring and alert management
  • Proactive checking of system capacity, storage usage and log system log files/ alerts
  • Critical tasks and batch job monitoring and remediation
  • Incident, Callout and escalation facilitation
  • Incident ownership and management
  • Machine builds and VDI image tasks- SCCM application/updates ,deployments and tasks
  • Ticket and call reviews/management
  • Hardware deployment, change and maintenance
  • System software and update patching and update task management , WSUS programme running
  • Process and change execution
  • Delivery of tasks in wider technology areas such as Deskside, Cyber, Security and Application Support.
  • Reporting , MI production and daily/weekly log completion

Technical skills:

  • Windows server 2008, 2012
  • Windows- 7,8 and 10
  • Office 2010/13 & 16
  • Monitoring systems
  • Active Directory
  • Exchange
  • Office 365
  • TCP IP (DHCP, DNS)
  • SCCM/WSUS
  • Citrix and XenApp
  • Installation and movement of IT equipment
  • Cisco IOS (desirable)
  • Cisco Call Manager (desirable)
  • Windows Deployment Services (desirable)

Please apply to the job to be considered