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NOC Team Leader

Job Title: NOC Team Leader
Contract Type: Permanent
Location: Brentwood, Essex
Industry:
Salary: £45000 - £50000 per annum + benefits
Start Date: ASAP
REF: NOCTL
Contact Name: Bonnie Chuong
Contact Email: bonniec@montash.com
Job Published: 5 months ago

Job Description

Job Title: NOC Team Leader
Location: Brentwood

Montash has been retained by a financial services to source for a NOC Team Leader who will be supporting the Bank's critical systems and process outside of their core hours and leading their current NOC Team.

Their current shift hours are:

  • Tuesday to Saturday

Night 23:00-07:30

  • Sunday to Thursday

Late 15:30-00:00

This may change in January dependent on the business' needs.

Main Responsibilities:

  • 1st & 2nd line Troubleshooting , investigation and system support
  • Key system monitoring and alert management
  • Proactive checking of system capacity, storage usage and log system log files/ alerts
  • Critical tasks and batch job monitoring and remediation
  • Incident, Callout and escalation facilitation
  • Incident ownership and management
  • Machine builds and VDI image tasks- SCCM application/updates ,deployments and tasks
  • Ticket and call reviews/management
  • Hardware deployment, change and maintenance
  • System software and update patching and update task management , WSUS programme running
  • Process and change execution
  • Delivery of tasks in wider technology areas such as Deskside, Cyber, Security and Application Support.
  • Reporting , MI production and daily/weekly log completion

Technical skills:

  • Windows server 2008, 2012
  • Windows- 7,8 and 10
  • Office 2010/13 & 16
  • Monitoring systems
  • Active Directory
  • Exchange
  • Office 365
  • TCP IP (DHCP, DNS)
  • SCCM/WSUS
  • Citrix and XenApp
  • Installation and movement of IT equipment
  • Cisco IOS (desirable)
  • Cisco Call Manager (desirable)
  • Windows Deployment Services (desirable)

Please apply to the job to be considered

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