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Salesforce.com Business Analyst

  • Location

    Amsterdam, North Holland

  • Sector:

    Cloud and Software Tech

  • Job type:

    Permanent

  • Salary:

    €50000 - €70000 per annum + Benefits

  • Contact:

    Cristian Amanta

  • Contact email:

    cristian@montash.com

  • Salary high:

    70000

  • Salary low:

    50000

  • Job ref:

    CA/MON04398

  • Published:

    almost 3 years ago

  • Expiry date:

    2017-02-02

  • Consultant:

    #

Responsibilities include:

  • Collaborate with business partners to design analyses to inform and drive decisions.
  • Interface with the end users to understand feature requirements and/ or address support issues
  • Work cross-functionally to maintain and improve upon integrations with different systems
  • Act as escalation point for incidents related to the Salesforce platform and associated integrations
  • Provide real-time support for issues relating to Salesforce and other supported platforms
  • Support change management (release) process to develop and implement new applications and update existing applications
  • Automate business processes where possible

The right candidate has:

  • 3+ years of professional Business Analyst experience with 2+ years' experience with Salesforce.com
  • Salesforce.com Administration Certification; experience in Salesforce.com Sales Cloud or Marketing Cloud would be highly advantageous.
  • Ability to take ownership and responsibility
  • Strong business and technical acumen
  • Solid business analytical skills
  • Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally
  • BS in Computer Science, IT, Engineering, Economics, or Mathematics