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Salesforce.com Business Analyst (relocate to Luxembourg)

Job Title: Salesforce.com Business Analyst (relocate to Luxembourg)
Contract Type: Permanent
Location: Brussels, Brussels
Industry:
Salary: Negotiable
Start Date: ASAP
REF: MON-394985
Contact Name: Cristian Amanta
Contact Email: cristian@montash.com
Job Published: 11 months ago

Job Description

alesforce.com Business Analyst (Relocate in Luxembourg)

Description

I am currently working with a Global Enterprise based in Luxembour; they have invested heavily in Salesforce.com and as such they are currently seeking a Salesforce.com Business Analyst to join the IT department.

The Salesforce.com Business Analyst works to improve overall sales operations efficiency and effectiveness in efforts to grow the organization. The SFDC BA applies strong analytical/problem solving skills to work with stakeholders to find what is really needed to improve work flow, data sharing, and reporting. Efforts include working to identify tasks that are consistent with overall organizational goals and then providing solutions for the best path to take given new technologies and capabilities. This further means working with stakeholders to ensure smooth interactions between parties involved and the documentation of functional, non-functional, and transitional requirements. This work is followed through to include execution that ensures proper implementation of efforts with ongoing monitoring so they remain consistent with overall goals

Position responsibilities include, but are not limited to:

  • Uses professional concepts in accordance with company objectives to solve complex problems in creative and effective ways.
  • Demonstrates expertise in functional area business processes and understands assigned and cross functional areas.
  • Independently initiates, identifies and coordinates the analysis of complex client needs in project areas such as: new/existing business operating models, innovative approaches to solutions support, market research of emerging or available product functionality and operational readiness assessment.
  • Identifies opportunities for increasing business efficiency through improved manual and automated process systems.
  • Coordinates the development of comprehensive business cases with cost, service, and benefit dimensions of proposed projects that are used at management and executive levels for funding and scope decisions.
  • Acts as project lead in the coordination of solution development and the implementation of the final product/service.
  • Acts as a liaison between business clients and technical staff and/or with development staff throughout the development life cycle

Position Requirements:

Professional Style

  • Strong customer service orientation
  • Self-Starter
  • Collaborative
  • Resourceful
  • Optimistic
  • Likes to work hard

Business Analysis and Project Management Skills

  • Clear communicator, verbally and in writing - in English
  • Ability to understand business requirements and identify technology solutions
  • Strong project management skills
  • Excellent follow-through
  • Ability to quickly understand enterprise application software functionality
  • Comfortable with multi-tasking
  • Strong process improvement skills

Technical

  • Slesforce.com ADM 201 Certified or Salesforce.com Sales Cloud Certified (Ideally)
  • Knowledge of higher education specific information systems a plus
  • Knowledge of Pardot or Eloqua
  • Experience with CRM systems Experience with Document Imaging system a plus

Position Qualifications:

  • BA/BS in related field
  • Three to five years of business analysis role

If you are interested in this role, please send me an updated copy of your CV, alongside your salary expectations and the earliest start date.

To discuss this or more exciting roles, contact us on +44 (0)20 7014 0231 or visit our website on http://www.montash.com.

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