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Salesforce.com Specialist

  • Location

    Amsterdam, North Holland

  • Sector:

    ERP & CRM

  • Job type:

    Permanent

  • Salary:

    €45000 - €60000 per annum + Bonus+Benefits

  • Contact:

    Cristian Amanta

  • Contact email:

    cristian@montash.com

  • Salary high:

    60000

  • Salary low:

    45000

  • Job ref:

    CA/MON-5930

  • Published:

    almost 3 years ago

  • Expiry date:

    2016-08-26

  • Consultant:

    #

Currently I am working with a Global End User that is currently half way through a Global SFDC implementation.

Due to their growth, they are looking for a Salesforce guru - someone who will be an SME for all Salesforce.com matters. You will work cross-functionally, collaborating with members of the sales, marketing, and client service teams to ensure a seamless client experience. You'll probably have at least one year of experience working as a Salesforce Administrator, and ideally have experience configuring, and customizing Salesforce.

RESPONSIBILITIES

  • Create and manage reporting and metrics
  • Work with standard Salesforce.com objects, as well as comfort managing custom objects
  • Develop and enforce sales team processes to ensure timely and accurate data capture and management in Salesforce.com
  • Customize all aspects of SFDC operations to meet business needs
  • Define and collect metrics and KPI's that align with the goals of the business
  • Develop basic workflow
  • Administer licensing and track usage metrics for reporting and oversight
  • Be a student of Salesforce; Evaluate new tools as they become available and implement where appropriate
  • Prepare and configure functional prototypes

REQUIREMENTS

  • 2 - 4 years of experience with Salesforce.com
  • Knowledge of sales and marketing processes
  • In-depth knowledge of CRM strategy and systems
  • Familiarity with building, customizing, and exporting Salesforce.com Reports and Dashboards
  • Proven experience building components of a Salesforce system to support core business processes
  • Train and Support internal employees on the use of SFDC
  • Ability to thrive in fast paced sales environment
  • Flexible in the face of changing priorities
  • Excellent analytical, process design and problem solving skills, combined with strong business judgment and demonstrated project management experience
  • Self-motivated with strong communication, interpersonal and organization skills
  • Salesforce Admin Certification
  • Fluent in English; Good Dutch would be beneficial.