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Senior Customer Facing Project Manager - Travel

Job Title: Senior Customer Facing Project Manager - Travel
Contract Type: Contract
Location: London
Industry:
Salary: £550 - £650 per day + negotiable
Start Date: ASAP
Duration: 6 Months
REF: CFPM_1488461684
Contact Name: Clara Grace Moretti-Greene
Contact Email: claram@montash.com
Job Published: 8 months ago

Job Description

Senior Customer Facing Project Manager - Travel

Rate: £550-£650

Location: London

Looking for a customer facing project management position with a Global Travel Organisation based in London. Looking for someone who has strong knowledge of CRM, someone who understands services demand management with a strong technology understanding.

As a project manager you will help devise plans for delivery and broker and oversee these into the delivery teams. Must have strong experience of customer facing, and improving customer service.

  • Must have experience within the travel industry and working with a technology consultancy.
  • Must have knowledge of products and strong technology skills
  • You will be bridging the gap between IT and the business.
  • Not hands on project manager - must be someone who is able to manage large complex programmes
  • Must have delivered full life cycle projects on a global scale.
  • Someone is able to build strong relationships and has good stakeholder managements
  • Proven experience of working on new customer service projects.

Key Words:

customer facing / customer service / Travel / strategy / sales / product / customer implementation / Sales / CRM /

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