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Senior Hosting Specialist

  • Location

    United Kingdom,North West

  • Sector:

    Infrastructure & Service Delivery

  • Job type:

    Permanent

  • Salary:

    £45000 - £65000 per annum + Excellent Package

  • Contact:

    Andreea Antoniu

  • Contact email:

    andreeaa@montash.com

  • Contact phone:

    020 7014 0230

  • Salary high:

    65000

  • Salary low:

    45000

  • Job ref:

    HST_15878

  • Published:

    almost 4 years ago

  • Expiry date:

    2014-07-28

Montash is currently retained by a Leading Pharmaceutical Organisation and is seeking a Senior Hosting Specialist.

The ideal candidate will have in-depth experience in initiatives across a breadth of knowledge and experience in hosting and infrastructure.

The focus:

  • Proven business acumen within one of the following business areas: Commercial; Operations; R&D; Enabling Functions with the ability to learn other areas quickly.
  • ITIL Foundation v.3 certification preferred
  • Knowledge and experience of VMWare; Windows; Unix; Storage; Backups; Data Centre, HA and Cluster technologv; Client Build; Symantec; AV; Printing
  • Possess a Customer-Focused mentality and a willingness to provide prioritization, planning, coordination, ownership and accountability for each escalation
  • The role requires the effective coordination, technical oversight and associated incident/escalation management on a 24/7 basis to support Incident Resolution and Problem Identification.
  • Provide architectural leadership and analysis of any incidents
  • Engage wider service architecture resources where additional architectural input is required
  • Incident management covering technical troubleshooting, resource co-ordination and dispute resolution as required on an incident by incident basis
  • Control and reduce escalations, both executive and non-executive by engaging proactively on identified cases and owning as required
  • Candidates for this role must be prepared to work flexibly to answer the needs of the business

Ideal background/experience:

  • 3-5 years working experience in a similar role (e.g. in connectivity, access and identity management)
  • 3-5 years experience in architecture/solutions design including connectivity, access and identity
  • ITIL knowledge
  • Experience within a customer-focused role
  • Strong stakeholder management/engagement skills as relation-building will be key to success in working with the wider IT function and with customers
  • Degree educated in Computer Science related field

As a leader in their field this organisation is looking for a career driven individual who will receive a personalised development plan when joining the organisation.

A competitive package is on offer for the right candidate.

Experience within the pharmaceutical industry is NOT essential.

If this excellent opportunity is of interest or for a conversation about the market in general, please contact Andreea Antoniu on 0207 014 0230 OR email at andreeaa@montash.com