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Service Engineer / Manager (Knowledge Management)

Job Title: Service Engineer / Manager (Knowledge Management)
Contract Type: Contract
Location: Portsmouth, Hampshire
Industry:
Salary: £450 - £500 per day
Start Date: ASAP
Duration: 3 months
REF: ITSM-DJP
Contact Name: Dominic Pather
Contact Email: dominicp@montash.com
Job Published: 7 months ago

Job Description

Service Engineer / Manager (Knowledge Management) - Global Client - Portsmouth - £450-£500 per day - 3 months initially - ASAP START

Montash have been engaged by a global client to source and secure an experienced Service Engineer / Manager to be tasked with implementing Knowledge Management into their Service Desk.

Key Skills:

  • * Experience of ITIL v3 2011 or extensive relevant experience at Foundation level for:-
  • o Service Design
  • o Service Transition
  • o Service Operation
  • * Proven experience in a Knowledge Management role, including
  • o Defining and building Knowledge Management capability
  • o Implementing Knowledge Management processes
  • o Bulk loading new knowledge articles
  • o Knowledge Management metric reporting

This is an URGENT REQUIREMENT for an experienced Service Engineer / Manager (Knowledge Management), please submit an updated CV for a confidential conversation.

Location: Portsmouth

Rate: £450-£500 per day

Duration: 3 months initial contract

Employment Business: Montash

Posted Date: 29/11/16

Key Words:

Service Management / Service Desk / Knowledge Management / Reporting / ITIL V3 / infrastructure / service delivery / configuration / implementation / project management / service design / service transition / service operation / process / global / technology

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