Connecting to LinkedIn...

Connecting to LinkedIn...


Service Now Engineer - Oregon - $400 to $600

Job Title: Service Now Engineer - Oregon - $400 to $600
Contract Type: Contract
Location: Oregon
Salary: US$400 - US$600 per day
Start Date: ASAP
Duration: 6 Months
REF: J7969_1494401392
Contact Name: Emmanuel Acheampong
Contact Email:
Job Published: 13 days ago

Job Description

Montash is Currently looking for a ServiceNow Engineer to join our client on their global rollout base in the USA.

Job Details:

The ServiceNow Engineer deals with all aspects of CTS' ServiceNow environment, including configuration, development, administration, and support. This position plays a role in the development of strategies for optimal use of ServiceNow within CTS. The Engineer must be able to work in a highly changing and fast paced environment interfacing directly with internal customers and management. This position typically works under general supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.


  • Take a role in supporting ServiceNow and implementing ServiceNow solutions within CTS.
  • Implement innovative ServiceNow solutions in ServiceNow as assigned.
  • Integrate ServiceNow with other/legacy systems at CTS.
  • Participate in the design and recommendations of overall system functionality.
  • Configure and maintain the system ensuring consistency according to established governance.
  • Collaborate with and support internal customers in the configuration and development of ServiceNow to support CTS business requirements.
  • Assess user skill gaps and determine user training needs, develop and deliver ServiceNow user training.
  • Releases enhancements to the live environment.
  • Collaborates with other team members to define and execute quality assurance measures including detailed test plans.
  • Participate in audit activities related to the Incident, Request and Asset management processes
  • Comply with the clients Quality Management System.
  • Comply with the clients Occupational Health, Safety and Environment policies and procedures.
  • Comply with security in accordance with established policies and procedures of the organizations
  • Other duties as requested.


  • Bachelors' degree in Computer Science related field plus
  • Minimum of 2 - 4 years of experience with ServiceNow analysis, configuration, development and delivery of ServiceNow customizations and solutions.
  • Experienced in full lifecycle ServiceNow implementations with excellent communication skills
  • Preferably ITIL, ServiceNow System Administrator, and ServiceNow Implementation Specialist certified.
  • Experience with Incident, Change, Problem, Asset, CMDB, Service Catalog, Report, and Workflow customizations and scripting.
  • Experience with Field Service, MID server, Import Sets, Reporting and Performance Analytics is a plus.
  • Understanding of Configuration Management as it relates to ITIL
  • Experience with Web Services Integration (SOAP, REST, and JSON)
  • Experience with delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
  • Experience working with Agile (Scrum) project team development environments.
  • Able to write detailed documentation (project specifications, requirements, and plans) for both technical and nontechnical audiences.
  • Ability to analyse and solve technical problems.

Social Stream

Latest News


7 Things About Your CV You Need To Fix Right ...

2017-05-04 18:00:00 +0100

As a global technology recruitment agency, we are in touch with candidates day in and day out. We've seen all kinds of CVs in our time and know a good one when we see it. As our recruitment team look to find the ideal candidate, they are looking for CVs that show how candidates can impact their clients in a positive way, not just look flashy on paper. You only have a small amount of space on your CV to show off your skills, so make every word count. Cut...


What Does A Snap Election Mean For Recruitment?

2017-04-25 08:00:00 +0100

On Tuesday 18th April, Prime Minister Theresa May called a snap general election for 8th June, taking the nation by surprise. Rather than waiting until 2020, voters will now be casting their ballots in a matter of weeks. The hope for the government is that a Tory victory give the prime minister a strong mandate in parliament as Brexit negotiations begin. This sudden decision has been embraced by many in the recruitment industry due to the anticipated st...