Connecting to LinkedIn...

Connecting to LinkedIn...


Service Now Engineer - Oregon - $400 to $600

Job Title: Service Now Engineer - Oregon - $400 to $600
Contract Type: Contract
Location: Oregon
Salary: US$400 - US$600 per day
Start Date: ASAP
Duration: 6 Months
REF: J7969_1494401392
Contact Name: Emmanuel Acheampong
Contact Email:
Job Published: 5 months ago

Job Description

Montash is Currently looking for a ServiceNow Engineer to join our client on their global rollout base in the USA.

Job Details:

The ServiceNow Engineer deals with all aspects of CTS' ServiceNow environment, including configuration, development, administration, and support. This position plays a role in the development of strategies for optimal use of ServiceNow within CTS. The Engineer must be able to work in a highly changing and fast paced environment interfacing directly with internal customers and management. This position typically works under general supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.


  • Take a role in supporting ServiceNow and implementing ServiceNow solutions within CTS.
  • Implement innovative ServiceNow solutions in ServiceNow as assigned.
  • Integrate ServiceNow with other/legacy systems at CTS.
  • Participate in the design and recommendations of overall system functionality.
  • Configure and maintain the system ensuring consistency according to established governance.
  • Collaborate with and support internal customers in the configuration and development of ServiceNow to support CTS business requirements.
  • Assess user skill gaps and determine user training needs, develop and deliver ServiceNow user training.
  • Releases enhancements to the live environment.
  • Collaborates with other team members to define and execute quality assurance measures including detailed test plans.
  • Participate in audit activities related to the Incident, Request and Asset management processes
  • Comply with the clients Quality Management System.
  • Comply with the clients Occupational Health, Safety and Environment policies and procedures.
  • Comply with security in accordance with established policies and procedures of the organizations
  • Other duties as requested.


  • Bachelors' degree in Computer Science related field plus
  • Minimum of 2 - 4 years of experience with ServiceNow analysis, configuration, development and delivery of ServiceNow customizations and solutions.
  • Experienced in full lifecycle ServiceNow implementations with excellent communication skills
  • Preferably ITIL, ServiceNow System Administrator, and ServiceNow Implementation Specialist certified.
  • Experience with Incident, Change, Problem, Asset, CMDB, Service Catalog, Report, and Workflow customizations and scripting.
  • Experience with Field Service, MID server, Import Sets, Reporting and Performance Analytics is a plus.
  • Understanding of Configuration Management as it relates to ITIL
  • Experience with Web Services Integration (SOAP, REST, and JSON)
  • Experience with delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
  • Experience working with Agile (Scrum) project team development environments.
  • Able to write detailed documentation (project specifications, requirements, and plans) for both technical and nontechnical audiences.
  • Ability to analyse and solve technical problems.

Social Stream

Latest News


Are PSLs a Blocker or an Enabler?

2017-10-02 11:00:00 +0100

The use of a Preferred Supplier List (PSL) was intended to support and strengthen relationships and performance between organisations and their third party suppliers. As the technical landscape continues to evolve at rapid rate recruitment and demand for new skills becomes more intense. Are PSLs still the solution or an obstacle to sourcing the right talent? The traditional PSL A dedicated list of partners intended to guarantee quality and availability ...


Why do we punish the victims of hacking?

2017-09-21 09:00:00 +0100

Hacks occur every 39 seconds, with 95% of them targeting governments, retailers and the tech industry. If the hackers are caught, they'll face prison time under the Computer Misuse Act. More often than not, the businesses who are victims of those attacks expose themselves to punishment of their own. The laws that determine the duty of protection owed to businesses and their customers is both vague and broad, making them question just how much protection...