Connecting to LinkedIn...

Connecting to LinkedIn...


ServiceNow Lead Consultant

Job Title: ServiceNow Lead Consultant
Contract Type: Permanent
Location: Germany,
Salary: €75000 - €95000 per annum + Bonus&Benefits
Contact Name: Cristian Amanta
Contact Email:
Job Published: over 1 year ago

Job Description

I am looking for an experienced IT Service Management Lead with experience in ServiceNow to join a Global Management Consultancy experiencing tremendous growth across their Service Management and Asset Management Practices. This role can be based anywhere in Germany.


  • Design and deliver services built on the ServiceNow platform
  • Work with clients to assess current state processes and tools, define ServiceNow requirements and develop and configure the ServiceNow platform
  • Support the team responsible for the implementation and administration of the ServiceNow installation including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and supporting quality assurance teams
  • responsible for leveraging knowledge and experience to deliver end-to-end solutions for our clients within ServiceNow which includes architecting technical implementations of IT and business processes, organizing and prioritizing development effort, interfacing with vendors and management, and coordinating the efforts of one to two staff administrators
  • Provide expert-level support and technical mentoring, assist customers with proof-of-concept activities, and lead practice build efforts to include development of practice intellectual property (IP)
  • Manage clients and stakeholders at all levels
  • Be flexible to travel across the DACH Region


  • Five years of experience in SaaS software configuration and development using Web Services and Simple Object Access Protocol, XML/RPC, and AJAX
  • Bachelor's degree in Computer Science, Computer Engineering or related technical field from an accredited college/university or equivalent work experience; ServiceNow Administrator Certification is a plus
  • Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and ITIL v3/2011 Foundation Certificate
  • Demonstrated project execution skills and experience working directly with customers and clients
  • Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering a minimum of two medium to large-scale ServiceNow implementations
  • Experience leading implementation team

Social Stream

Latest News


Humans remain largest security flaw in cloud ...

2016-10-21 14:00:00 +0100

With a vast number of companies moving some, if not all, of their operations to the cloud, security continues to be of major concern. Whilst there are numerous patches and firewalls to safeguard defences, it has been highlighted that the most difficult area to protect against is human interaction. This is the view of Jamie Woodruff, a penetration tester and ethical hacker. Woodruff’s views come after he was contracted to conduct a penetration test in or...


Offshore exploration providing boost for oil ...

2016-10-19 09:00:00 +0100

The oil and gas industry has had a notoriously challenging time of late, with the prices of oil plummeting and causing many firms to tighten their belts. However, offshore exploration is providing a much-needed bright spot for the sector, with an increasing number of governments becoming more accommodating. In the past week, it has been revealed that there are big changes afoot for Brazil’s petroleum laws. Shell has already begun to move on this opportu...