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ServiceNow Engineer

  • Location

    Amsterdam, North Holland

  • Sector:

    Information Technology

  • Job type:

    Contract

  • Salary:

    €35 - €40 per hour

  • Contact:

    Amy Harris

  • Contact email:

    amyh@montash.com

  • Salary high:

    40

  • Salary low:

    35

  • Job ref:

    J7162

  • Published:

    over 1 year ago

  • Duration:

    12 Months

  • Expiry date:

    2017-06-05

  • Startdate:

    ASAP

  • Consultant:

    #

Montash have been engaged by a Global Company near Amsterdam to source a Site Reliability Engineer/Manager to support site health and performance metrics to ultimately drive reliability and customer experience improvements.

The Critical Performance Engineer will work across multiple teams to identify and troubleshoot incidents within the consumer and non consumer facing stack. This is an 8 hour day, 5 days per week and will incorporate working weekends.

As Reliability Engineer you will enable and lead the critical incident and problem management process. You will also provide provide support during product launches and releases.

Desired Skillset

- Practical knowledge and expertise in managing and leading application reliability practices for customer facing web and mobile experiences

-Continuously analyse system performance in production, troubleshoot any customer issues and identify areas which need to be optimized

-Experience with developing and driving real time monitoring solutions to provide visibility into site health and KPI's

-Understanding of IT Service Management/Incident/Problem, Change and Knowledge Management

-Ability to lead and manage a team of engineers

-Experience in Agile methodologies, performance engineering and automation tools

-Java, ServiceNow, Splunk, New Relic, Science Logic, Cloud Computing, VMs, Windows, Linux and AWS

-ITIL or Lean experience ideal

This is a 12 month contract based full time near Amsterdam. The client will not work directly with BV's / Limited Companies so you will be required to go through a payroll company.

Service management / critical reliability / site reliability / e commerce / java / splunk / aws / it service management / system performance / incident management / problem management / change management / knowledge management / critical incidents / ITIL / Agile / ServiceNow / new relic / science logic / cloud computing / aws / amazon web services / windows / Linux / java