Support Analyst Required. Support Analyst required by well known organisation based in Taunton to provide 2nd and 3rd line application support. This is a possible long term opportunity to support a number of high-traffic enterprise applications within our clients Windows and Linux / Unix environment.
It is essential that the Support Analyst has a proven track record providing 2nd / 3rd line application support within Linux / Unix (Redhat & AIX) and Windows environments, and has an extensive background working with SQL and / or Oracle databases.
It is also highly desirable that the Support Analyst has had previous experience, not only providing technical support, but also of liaising with systems users and managing incident and change request, and ensuring all departmental SLAs are reached.
To summarise, the Support Analyst will have the following skills and experience:
- Strong 2nd / 3rd application support experience
- Considerable experience working with SQL and / or Oracle databases
- Application support in hybrid Unix, Linux and Windows environments
- Good knowledge of scripting, security and version control
It is also highly desirable that you are a strong communicator and that you are able to work both autonomously and as part of a team.
If you are available and interested in this position then please get in touch with your most CV and await my response.