Connecting to LinkedIn...

Connecting to LinkedIn...

W1siziisijiwmtqvmdkvmzavmtavndevmzevmzkxl3n0b2nrx3bob3rvx2pvynnfynv0dg9ux29ux2tlewjvyxjkxzgwmdu4mtgxlmpwzyjdlfsiccisinrodw1iiiwimtkymhgxmjuwiyjdxq

Transition Manager

Job Title: Transition Manager
Contract Type: Permanent
Location: Luton, Bedfordshire
Industry:
Salary: £50000 - £60000 per annum
Start Date: ASAP
REF: le002
Contact Name: Lewis Etherington
Contact Email: lewise@montash.com
Job Published: almost 2 years ago

Job Description

Montash are working with an exciting FTSE 100 company who have grown year on year since their inception in 1995. The Service Design team are a key part of the company contributing significantly to the online commerce side of the business. Full training for the role is provided and there is also the potential for career growth within the company.

The Role

Managing a small team you will need strong leadership skill to be successful in the role making decisions on a daily basis. You must have the ability to engage with stakeholders and work in a fast paced environment.

Key Skills

  • Experience of process design, compliance management and process improvement
  • Matrix-manage a range of non-direct reports within the wider team
  • Extensive experience of managing and improving Service Design and Transition Processes
  • Strong background of Service Management roles, with a solid understanding of service management frameworks and processes
  • High level of ITIL awareness. ITIL foundation requirements is a minimum required, ITIL certifications preferred
  • Understanding of Agile software development

Role Responsibilities

  • Ensure Non-Functional Requirements (NFR's) are defined for all new or changed IT services
  • Manage and control the criteria for service acceptance and operational readiness of new or changed services
  • Ensuring go/no go criteria is met and any risks managed
  • Identification and co-ordination of resources required for Service Design and Transition activities
  • Contribute to the improvement of Service Design and Transition processes and procedures

Social Stream

Latest News

W1siziisijiwmtcvmdkvmjevmdgvndmvmduvmtmxl1vudgl0bgvkigrlc2lnbiaomjmplmpwzyjdlfsiccisinrodw1iiiwimzgwedewmcmixv0

Why do we punish the victims of hacking?

2017-09-21 09:00:00 +0100

Hacks occur every 39 seconds, with 95% of them targeting governments, retailers and the tech industry. If the hackers are caught, they'll face prison time under the Computer Misuse Act. More often than not, the businesses who are victims of those attacks expose themselves to punishment of their own. The laws that determine the duty of protection owed to businesses and their customers is both vague and broad, making them question just how much protection...

W1siziisijiwmtcvmdkvmtgvmtavmtivndyvodeyl1dvbwvuigluihrly2ggkdiplmpwzyjdlfsiccisinrodw1iiiwimzgwedewmcmixv0

Tech is for girls... and always has been!

2017-09-18 10:00:00 +0100

Today, it's hard to deny that the IT and tech industry is a male-dominated field. Women earn only 28%[1] of computer science degrees, while the quit rate for women in the high tech industry is 41%[2], twice as high as it is for men. These two statistics would suggest that perhaps women aren't just discouraged from entering the tech field, but may find it a challenging environment to work in both in terms of treatment and pay. Facebook chief operating of...